Eric Glasser

Developer Experience Evangelista ·

I'm a leading software engineer with over 10 years of experience in the cross-section of technology and business. I'm skilled in full stack development, and have a track record of delivering high-quality solutions that drive business growth. My specialties include developer experience, accessibility, and sustainable software architectures. I have a proven ability to lead cross-functional teams and drive innovation through combining people, process and technology. I'm passionate about staying current with new technologies and trends, and am constantly seeking new challenges and opportunities to learn. Beyond that, I'm someone with a visual impairment who knows firsthand the importance of accessibility and inclusivity in technology.


  • Kubernetes
  • 12-Factor Apps
  • Containers
  • PAAS
  • Microservices
  • RESTful APIs
  • SaaS/PaaS/IaaS
Languages, Operating Systems & Tools
  • Ruby
  • Python
  • git
  • subversion
  • linux
  • bash
  • php
  • jquery
  • javascript
Platform Development & Administration
  • Atlassian
  • Github
  • Bitbucket
  • MySQL
  • Wordpress
  • Hugo
  • MongoDB
  • GitLab
  • Jenkins
Containers & Cloud


Principal Cloud Application Architect

Amazon Web Services (AWS)

As a Principal Cloud Application Architect at AWS, I am responsible for designing and implementing highly scalable, fault-tolerant, and secure cloud-native solutions for enterprise customers. With a deep understanding of AWS services, I work closely with cross-functional teams to develop and execute on technology strategies that drive business outcomes. I specialize in cloud application architecture, DevOps, automation, and infrastructure as code, and am passionate about helping customers achieve their goals through the power of cloud technology.

April 2022 - Present

Sr. Cloud Application Architect

Amazon Web Services (AWS)

As a Sr. Cloud Application Architect at AWS, I worked as a technical leader to collaborate with customer business, development, and infrastructure teams. My responsibilities included leading technical and design discussions with IT executives, architecting and building highly scalable, cloud-native applications on the AWS platform using core developer services such as API Gateway, Lambda, SQS, DynamoDB, and ECS. Additionally, I advised customers on implementing AWS best practices, migrated monolithic applications to microservices architectures, and influenced customer infrastructure architecture by sharing my application development expertise.

March 2020 - March 2022

Sr. Technical Account Manager

Amazon Web Services (AWS)

As a Senior Technical Account Manager Architect at AWS, I was responsible for building and executing strategies to drive my customers’ adoption and use of AWS services, such as EC2, S3, DynamoDB & RDS databases, Lambda, CloudFront CDN, IoT, and many more. I represented AWS within the customer's environment and drove discussions with senior leadership regarding incidents, trade-offs, support, and risk management. Additionally, I provided advocacy and strategic technical guidance to help plan and build solutions using best practices and proactively monitored my customers’ AWS environments to keep them operationally healthy.

June 2019 - March 2020

Principal Engineer (The Container Guy)


As a Principal Consultant Architect at Trace3, I built product offerings for the cloud consulting practice that combined open source, customer development, and partners to accelerate a customer's journey and streamline the SOW process. I also built SOWs for customer engagements, executed on delivering, including building the delivery team, and worked with leadership to develop a plan for next steps to grow the consulting organization. Additionally, I maintained and developed relationships with partners such as Docker and Nginx to build joint offerings, assisted sales teams with pre-sales support and technical recommendations, and developed container adoption strategies for on-premise and multi-cloud environments. I leveraged my strong consulting skills, technical ability, development knowledge, and architecture strategy to assess the needs of an organization, design and align it around DevOps solutions, and implement a project to enable customers to improve the delivery of services/products. Furthermore, I worked with organizations to deploy, develop, configure, and support all technologies required to support DevOps solutions, led a team of engineers to implement DevOps solutions, and created or contributed to deliverables, technical and non-technical, required to support customer transformation.

July 2017 - June 2019

Founder, Engineer, and Architect

Minerva Group, LLC

As a founder, software engineer, and solution architect at Minerva, I led a venture capital group that invested intellectual equity to transform ideas into successful products. In addition to being part of the company's think tank of experienced technologists who are passionate about building products that change the way people interact with their world, I acted as a CTO for medium-sized technology companies, architected and executed on $100,000+ software builds, pitched clients for new business, developed comprehensive software and IT strategies for clients, built an internal development team, and created a company culture. I also managed vendors both internally and for clients, developed standardized architectures for other development companies, taught clients Agile to help them improve their internal process and communication, setup production cloud infrastructures and deployments, and performed database and code performance profiling. Our company culture fosters ownership internally, ensuring that we deliver the best results.

May 2015 - July 2017

Manager, UX Development

Charter Communications

Worked on proprietary Javascript framework to run on cable boxes. Worked with back end teams to develop APIs, and troubleshoot issues through multiple departments and vendors. Wrote unit testable code, and code reviewed developers. Provided network support to a team of 100 people. Managed development of a company wide product release site.

August 2014 - May 2015



Developed and maintained Ruby on Rails customer loyalty application. Developed a responsive admin panel for doctor’s office email management system. Setup and maintained Jenkins continuous deployment server.

March 2014 - August 2014


Crispin Porter & Bogusky

Developed websites for large brands such as Kraft and American Express. Worked with clients on problem solving and architecture planning. Worked with and developed proprietary APIs. Worked with creatives in order to build marketing campaigns. Mentored junior developers and interns.

January 2013 - February 2014


Tritium Studios

Founded and manage web development company for small and medium sized companies. Manage both employees and independent contractors. Consult with businesses regarding the development of their digital and marketing strategy.

April 2011 - December 2012

Technology Intern


Worked on and tested mobile applications for Nike. Developed client documentation for Verizon. Updated Nokia’s development and testing site for their worldwide kiosk system. Worked on and developed PHP web applications.

June 2010 - August 2010

Engineering Intern

Skanska USA Building Inc.

Designed and Developed Excel and Access database systems for creating metrics of accounts payable. Researched and prepared a report on green technology to be distributed within the organization.

June 2009 - August 2009

Mutual Fund Analyst Intern

Joseph Gunnar & Co, LLC

Created Excel spreadsheets to analyze mutual funds, and present the results in a usable form. Designed manual of the companies mutual fund software, in order to assist brokers.

June 2008 - August 2008


Vanderbilt University

Bachelor of Science
Engineering Science
2008 - 2011
Nifty tech tag lists from Wouter Beeftink